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The director's office works to ensure that scientists have the resources and services they need to pursue their research into the complex processes that make up the Earth system, from the ocean floor and atmosphere to the Sun's core.

The NCAR Computational & Information Systems Lab achieved numerous goals in fiscal year 2020, which became especially challenging with the arrival of the COVID-19 pandemic. Beginning in mid-March and through the end of the fiscal year, most staff members worked remotely from their usual environments in Boulder, Colorado, and Cheyenne, Wyoming. Despite significant changes in on-site schedules and procedures, CISL completed several important computing and data-storage upgrades while managing a major procurement.