CISL Customer Support

	Call (303) 497-1278		Submit a work request		Email cislhelp@ucar.edu

CISL Customer Support is your first point of contact for all support requests. We provide 7x24 support for all CISL services, including networking, phones, supercomputing and enterprise services. Our Computer Support Specialists will try to answer your question immediately or they will submit a work request on your behalf.

	Walk-in support: NCAR Mesa Lab Area 42, Floor 1B

The CISL Consulting Services Group provides expert advice about CISL's high-end computing resources. Consulting is available from 8 am to noon and 1 to 5 pm every weekday except Wednesday when the office closes at 3:00 PM for a staff meeting. The Consulting Office is also closed during NCAR holidays and occasionally for other staff functions. Consulting is available on a broad range of topics including UNIX issues, Fortran 77 and 90, C, C++, debugging, the Mass Storage System, networking, computer platforms, libraries, multitasking, Load Sharing Facility, mathematical libraries, code optimization, and training.