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When To Use Each Type of Form

• Use the NETS Work Request form to request the Networking Group to install network wiring, network or phone activations, troubleshoot network problems, etc.

• Use the Maintenance or Outage Notification Form before a network change is made, or to notify a UCAR or FRGP staff that an unscheduled outage has occurred. This form can mail to one of three groups:
  • If no outage will occur: nets-outage.
  • Outage will only occur at UCAR sites: nets-outage, ncab and nnag.
  • Outage will occur at FRGP and UCAR sites: nets-outage, ncab, nnag, FRGP, ( includes BPOP Bison. )

• Use the Infrastructure Change Control Form to report network changes to NETS, AFTER the change actually takes place. Changes include installing or upgrading hardware and/or software, changing locations, connecting new machines, port activations etc. This form mails to net-changes@ucar.edu (net-changes-arch@webpub, engel, mark, ssg, ne, ni). This form is used for labeling purposes.

• Use the NETS Purchase Requisition form if you are a NETS staff member and wish to to order equipment.

• Use the CISL Work Request Form to request other CISL sections to perform CISL staff workstation administration, or fix problems with or make changes to mail, aliases, or server systems (web, anonymous FTP, DCHP), or the Domain Name System (DNS).