PBX and PhoneMail Backup/Restore Procedures



Version 2.0 - 7/30/01 - Teresa Shibao

These PBX procedures perform a backup of all data in the system, and supply backup copies of software to the tape library. Backup tape rotation should be performed on each system at least every 60 days, preferably every 30 days. Restore procedures are also included in this document. Additional information is available on the Siemens Maintenance CDs.

The PhoneMail procedures perform a backup of the PhoneMail database. The current systems that UCAR utilizes do not back up messages, name, or other recorded information. Backup diskette rotation should be done per the same schedule as PBX backups.

Tape/Diskette Rotation and Storage

Backup media is labeled with the system name and ID. The date of the most recent backup contained on the media is written on the media label as well. Backup media is stored in ML 34B (except ML systems media is stored at FL2 3095). We currently have 5 tapes & diskettes per system in the rotation library. The current backup media stays in the drive so it is available for the PBX systems weekly-automated backup (PhoneMail does not perform automatic backups). Backup media rotation is performed during the first week of every month, using the oldest backup. Every 6 months, media is archived off site (date is logged here), and new media is placed into the rotation.
Tape part # - Sony DG60P (4mm data cartridge, 60m 1.3GB capacity)
Diskette - Standard High Density 1.4M diskette

Each PBX system has a library containing the following tapes:
ISYAPSUN, contains basic system software-UNIX/RMX (stored on system shelf)
Base database copy (stored off site).

1. Onsite recent (stored on system shelf). Backup E
2. Onsite current (in DAT drive). Backup A
3. Backup B
4. Backup C
5. Backup D

Backups A-E are rotated during the backup process monthly. Tape A becomes Onsite recent, Tape B becomes Onsite current, Tape E is returned to the storage case. Next month Tape C becomes Onsite current, Tape B, becomes Onsite recent, Tape A is returned to storage case.

DAT drive cleaning

The DAT drive should be cleaned at least every 6 months. The DAT drive head cleaning tape is stored on system shelf onsite. The cleaning tape should be replaced every 40 uses.
Part # MAX18691 (4mm Cleaning cartridge)

DAT drive cleaning procedure

Insert cleaning tape
Let cycle once
Remove tape
Enter date in box on cleaning tape cartridge insert.

Backup Procedures for a Siemens Hicom Model 80 or 30 CBX

Obtain oldest backup tape from tape library for system.
Travel to system site.
Logon to system locally.

Verify the database on the current backup tape.
4. Select EMML
5. Select M (EMML Services)
6. Select M (Mask assisted mode)
7. Press your shift key and F5 key simultaneously. This opens the command shortcut window.
Enter DISTINIT, and press F3 Enter ":DT:" for the DEVNAME, and press F3.
8. Press shift F5. Enter ACTRTAPE (reserve the tape), F3 Enter :DT:* for the VOLNAME DEVNAME, and D for the LANAME, F3 Press F10 after receiving complete
9. Press shift F5. Enter STAFINFO (list the files on the DAT tape) F3 Enter ":D:*" for the FILENAME, and S for the TYPE, F3 The status "WAIT" will appear in the lower right hand corner of the screen while the command is running (approx. 3 minutes). Press F10 when it is complete.
Press F4 to display the results (file listing), using the pageup and pagedown keys to navigate. Press F10 when you are finished navigating the file names.
10. Press shift F5. Enter DEARTAPE (unreserve the tape), F3 Enter D for the LANAME, F3

NOTE: Failure to unreserve the tape will cause weekly-automated backups to fail.


12. Press F10 approx. 4 times to return to the EMML Main Menu.
13. Press F10 again and answer Y to the prompt "Are you sure that you want to exit?"
14. Select UNIX base administration from the menu
15. Select B (backup and restore)
16. Select V (view backup log) Open door to telephone system cabinet 1. Locate DAT drive.

Press button on drive and wait for the current backup tape to eject.
Write the last successful backup date from the view backup log on the tape label.
Put this tape on the shelf of CBX, this tape becomes the onsite recent tape. The tape currently in this location is to be returned to the offsite backup location.
Write current date on tape brought to site from tape library (oldest backup).
Insert tape into DAT drive. Wait until the LED stops blinking, approx. 1 minute.

17. Press F10 to exit the view backup screen.
18. Select B (backup)
19. The device screen will display Device: FormattedDAT, Press F3.

The message "backup started in background mode" displays (except at FL4. The status "WAIT" appears in the lower right hand corner of the screen. DO NOT make any keyboard entries at FL4 during the backup process. Backups do not run in the background at FL4 because it is an earlier version of software. You must remain logged in and on the device screen at FL4 until the backup is complete).

20. Press F10 to exit current screen.
21. Select V (view backup log). Verify that "backup running" is displayed (except FL4).
22. Pressing F3 refreshes the screen, to check backup status while running (except FL4). The system will backup RMX and YYYYa1 (Y=last 4 digits of system ID). Each backup will display status of success when complete.

Be careful. Pressing F4 aborts the backup

Backups take approx. 45 minutes on Model 80, less on Model 30s.
23. Log out of system, by pressing F10 (approx. 4 times). Wait for each screen to appear before entering F10 again.

Restore Procedures for a Siemens Hicom Model 80 or 30 CBX

NOTE: Only perform these procedures when instructed by NETS management. These procedures will overwrite the system running database, and may cause changes made since the backup tape date to be lost.

Restore Procedures
Locate most recent backup tape, onsite or from tape library for system. Start ProComm Plus and select EMML direct.

1. Press Enter 4 times. The System ID, and login prompt will appear on the screen.
2. Login by entering a valid user and password combination.
3. Press Enter at "Please enter terminal type", this selects the default type "pansi"
4. Select UNIX base administration from the menu
5. Select B (backup and restore)
6. Select R (restore) Ensure that the processor field shows the correct HID for the system you are going to restore.
Example: If you are restoring the A1 hard disk on system 9755, the processor field should show 9755A1.
Enter FormattedDAT for DEVICE
7. You are prompted to insert the tape into the drive, press F3 to continue.
8. The system checks the date and time of the backup and fills in the "Date of the Backup". This should be the date written on the tape label (unless it was currently in the DAT drive, and then it might be more recent).
9. If the date and time are correct, press F3. The restore process begins. While it is running the status "WAIT" appears in the lower right corner of the screen (approx. 30 minutes).
10. When the restore process is complete, "Restore Successful" is displayed. Execute a Generate Station Database to re-index the data into the EMML database (link).

PhoneMail Backup Procedures

1. Dial in through modem OR plug in RS232 cable to PhoneMail (remove front cover)
2. Log into phonemail using appropriate login password combination
3. C (connect)
4. Dir a: List files on drive A (DOS command)

Note date of files, this is the last backup.
Write date on diskette
Write todays date on diskette from archive
Insert into drive

5. BackupSystem The system displays

"Your current system configuration contains: 
   1 node 1 disk 
   The system files will be backed up to diskettes 
   Calculating Backup sizes...done" 

Then it displays

 "This backup process will take X minutes and require approximately    1 diskette. 
   
   The SystemAdmin must be present to facilitate this process
   Begin backup to diskettes? (Y/N) 
   
   Label the diskettes correctly as in the following: BACKUP 001 (NODE 1), BACKUP 002 (NODE 1), etc. 
   Beginning Node 1 backup process... 

   Place diskette labeled BACKUP 001 (NODE 1) in diskette drive on Node 1    
   Backing up system database files: Press Ctrl-X to abort copy. 
WARNING! Files in the target drive A: root directory will be    erased! 
   Insert floppy BACKUP 001 (Node 1) in drive A and press return. 
WARNING: This medium contains BACKUP 001. 
   Please use blank media, or Enter Semi-colon (;)    to overwrite this backup. 
   Insert floppy BACKUP 001 (Node 1) in drive A and press return. 

6. Verify the backup by listing files on the disk Dir a:
7. If files are listed correctly, type Exit then lo (logoff)


Address comments or questions about this Web page to the Network Engineering &Telecommunications Section at nets-www@ncar.ucar.edu. The NETS is part of the Scientific Computing Division of the National Center for Atmospheric Research, which is part of the University Corporation for Atmospheric Research. NETS uses multiple HTML editing tools--the most recent "last modified" date is the correct one.
Last modified by Teresa Shibao on Tuesday, 15-Aug-2006 10:03 AM or Last modified: Mon Sep 18 15:57:17 MDT 2000