Please be prepared to provide as much of the following information as possible:
Your contact information, including your name, phone number and email address.
Your UCAR Central Authentication Services (UCAS) account name and the project number under which you expected the DCS commands to run and under which your data to be stored.
The host name of the computer on which you were running the DCS commands.
If this computer is not directly managed by CISL, provide the full
domain name. Also please provide the operating system name and revision,
which can be done by providing the output of the
uname -a command.
The dates and times you were running the DCS commands and the DCS job ids if you know them.
The DCS command names and options used.
A problem description. Please include the actual output from the DCS commands if possible.